Returns & Exchanges
At Head Gear, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn apparel and accessories. Simply ensure items are in their original condition with tags attached to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are intact and including the packing slip provided in the portal.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a pickup.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund or ship your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing